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SMG is dedicated to providing a safe and healthful environment for its employees, client/owners, and patrons, as well as protecting the public and preserving all client and company assets. Toward that end, this SMG Loss Prevention Manual is designed to assist management and non-supervisory staff in controlling hazards and risks, thus minimizing the chance of employee and patron injuries, property damage, and disruption of facility operation. The manual is also intended to provide guidance on proper responses and procedures for use during instances when, despite the best efforts of those involved, an emergency does occur.

SMG's reputation for leadership and innovation in the field of public facility management mandates that this Loss Prevention Program shall be implemented consistently throughout all SMG managed facilities. Therefore, the procedures contained in this manual shall apply to all employees, contractors, subcontractors, licensees, patrons, and visitors at SMG managed facilities. All members of management are responsible and will be held accountable for implementing this program and ensuring that staff adhere to the guidelines contained herein.

 

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